Company: [Booknow Travel Club, LLC] (“we,” “us,” “our”)
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our sites, submit forms/surveys, book a session, communicate with us by email/SMS/WhatsApp, or interact with our ads (the “Services”).
1) Information We Collect
- Identifiers & Contact: name, email, phone number, city/state, IP address, device IDs.
- Preferences & Survey Data: destinations, trip timing, budget range, number of travelers, notes.
- Booking/Attendance: appointment date/time, timezone, join links, attendance/confirmation status, reschedules.
- Communications: email/SMS/WhatsApp content, opt-in/opt-out status, support requests.
- Usage & Cookies: pages viewed, referral URLs, ad/UTM parameters, session analytics, approximate location; collected via cookies, pixels, SDKs, and similar technologies.
2) Sources of Information
Directly from you (forms, surveys, bookings, messages), automatically via your device/cookies, and from advertising/analytics partners (e.g., Meta/Google) where permitted.
3) How We Use Information
- Provide and improve the Services (survey personalization, booking, reminders, confirmations, fulfillment).
- Send transactional messages about your opt-in, survey, booking, attendance, and fulfillment.
- Send marketing communications only with your consent; you can opt out anytime.
- Analyze performance, debug, prevent fraud and abuse, and ensure legal compliance.
- Honor your privacy choices (access, deletion, opt-out of sale/share/targeted ads, where applicable).
4) Sharing & Disclosures
We share personal information with:
- Service Providers/Processors: CRM, email/SMS/WhatsApp platforms, calendar/meeting tools, hosting, analytics, customer support, and travel fulfillment partners.
- Advertising/Analytics Partners: to measure campaigns and (with consent, where required) deliver or limit targeted ads.
- Legal/Compliance: to comply with law, enforce our Terms, or protect rights/safety.
- Business Transfers: in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information for money. We may engage in “sharing” or “targeted advertising” (as defined in certain U.S. laws) via cookies/pixels; you can opt out—see Your Choices.
5) Cookies, Pixels, and Similar Technologies
We use cookies and similar tools for site functionality, analytics, and advertising measurement. You can manage preferences via browser settings and our Cookie Settings link.
- Do Not Sell or Share My Personal Information / Opt-Out of Targeted Ads: [link to your preference center].
6) SMS/WhatsApp & Email Communications
- Transactional: we send confirmations, reminders, and fulfillment messages as part of the Services.
- Marketing: sent only with your express consent.
- Opt-out: Email—click unsubscribe. SMS—reply STOP (HELP for help). WhatsApp—use in-app controls or reply STOP. Message frequency varies; message & data rates may apply.
7) Data Retention
We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or de-identify data.
8) Security
We implement reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
9) Your Privacy Rights
Depending on your location, you may have rights to:
- Access/Know the categories and specific pieces of personal information we hold.
- Correct/Update inaccurate information.
- Delete information we collected from you.
- Opt-out of targeted advertising or “sharing.”
- Opt-out of certain profiling/automated decisions (where applicable).
- Non-discrimination for exercising rights.
How to submit a request: email privacy@booknow-travel1gmail-com. We will verify your identity before acting on your request. You may authorize an agent where permitted by law.
California (CCPA/CPRA): We disclose the categories of personal information listed in Section 1 for the business purposes described in Section 3/4. We may “share” data for cross-context behavioral advertising; opt out at our preference center.
EEA/UK (GDPR): Legal bases include consent, contract performance, legitimate interests (e.g., service improvement, security), and compliance with legal obligations. You may contact us to exercise GDPR rights or lodge a complaint with your local supervisory authority.
10) Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them.
11) International Transfers
If you access the Services from outside the U.S., your data may be processed in the U.S. and other countries with different data-protection laws.
12) Changes to This Policy
We may update this Policy periodically. The “Effective date” shows the latest version. Material changes will be posted on this page.
13) Contact Us
For questions or privacy requests, contact: [privacy@yourdomain.com] or mail [Company legal address].